PASSPORTS
When do I use my no-fee passport?
You may use your no-fee passport ONLY when going overseas in discharge of your official duties. You must not use the no-fee passport when you leave the U. S. for personal travel. For personal travel you need to use a regular fee (tourist/business) passport.
May I hold both a no-fee and regular fee tourist passport?
Yes. You may have both a valid regular fee passport and a valid no-fee tourist passport at the same time. You may want to take both types of passports with you, especially if you plan to take personal travel while overseas. Please be sure that you have the appropriate visas in both your no-fee and tourist passports prior to your departure.
Can my dependents be included on my no-fee passport?
No. If your dependents have been authorized to accompany you on your assignment, each one must obtain their individual no-fee passport.
Where will my no-fee passport be delivered?
Passport Services generally does not mail no-fee passports directly to the bearer. Instead, they are sent to or picked up by the organization, government agency, or branch of service sponsoring the passport issuance. Please be sure to fill in the address of the sponsoring facility in the "Mailing Address" block of the application.
Where do I apply for a no-fee passport?
The United States Government only issues these types of passports to individuals traveling abroad in connection with official employment. No fees are charged for the issuance of these passports. The type of passport issued is dependent on the purpose of travel or the Government Agency sponsoring the travel. Applicants for these types of passports should contact their respective travel offices for instructions on how to process these applications.Military applicants should contact Airman and Family Readiness Flight at 654-3893.
I previously had my passport amended with new or corrected information. Can I still do that?
No. Since September 26, 2005, Passport Services no longer amends currently valid passports. Instead, customers are issued replacement passports.
Why did the department of state decide to stop amending existing passports?
Replacing a passport instead of amending it improved the overall security of the document. Additionally, with the upcoming Electronic Passport (EP), the printed data must match the data contained on the chip embedded in the Electronic Passport.
Can I still get additional visa pages added to my passport?
Yes
I have a valid passport, but I just got divorced and my divorce decree includes the resumption of my maiden name. Do I have to apply for a new passport?
Yes. All citizens need to travel in their legal names.
We just adopted our foster child, who has a valid passport in his birth surname. The adoption decree changes his surname to ours. Does he need a new passport?
Yes. All citizens need to travel in their legal names.
How many passport photos are required to be submitted with the passport application?
Two (2) identical photos must be submitted with the passport application.
Do the photos have to be in color?
Yes. The photos must be in color.
How recent must the photos be?
Photos must be no older than 6 months.
How big must the photos be?
Photos must measure exactly 2 inches by 2 inches.
Can hats or religious headgear be worn for the photo?
All hats or headgear should be removed for the photo unless worn daily for religious reasons. In all cases, no item of attire should cover or otherwise obscure any part of the face.
Can eyeglasses be worn for the photo?
Eyeglasses worn on a daily basis can be worn for the photo. However, there should be no reflections from the eyeglasses that obscure the eyes.
Can work uniforms be worn for the photo?
No. Uniforms should not be worn in photographs except in the case of religious attire that is worn daily. Otherwise, normal street attire should be worn.
Can a parent or guardian appear in the photo of a minor child?f
No. The minor child must be the only subject in the photo. Nothing used to support the minor child, whether by mechanical or human means, should be in the camera's frame.
EMPLOYMENT
Am I eligible for Unemployment?
Unemployment eligibility rules vary by state. You generally must have worked for an employer which paid into Unemployment. In all states you must be able to work, and must show that you are actively seeking employment. Other factors that are considered are the reason that you are unemployed - if you were fired for stealing, you will likely not be eligible. If you were laid off, you may be eligible. In some states, leaving a job to join your military spouse makes you eligible. You will make your application to the state(s) in which you most recently worked.
How do I get a job on base?
There are different types of employment on Goodfellow Air Force Base.
- Services Division Non-Appropriated Funds job vacancies and applications are taken at the Human Resource Office, Bldg 3303 on base.
- Most of the civil service (Appropriated Funds) jobs are Air Force - a few are Army, Navy and Marines. All job vacancies and applications are online.
- Job vacancies and applications for the Defense Commissary Agency are online.
- Job vacancies and applications for AAFES (includes Base Exchange, Food Court, and Burger King) are online.
- For more information about application procedures for online jobs, please refer to the Federal Employment webpage.
- There are many contractors on base - cleaners, food service, grounds maintenance, construction, and more. Applications for these positions are taken at their off-base offices.
How do I get a job in Texas?
Many employers post job vacancies at the Texas Workforce webpage. Individuals may register and search for jobs here for free.
Many local employers use a temp-to-hire method for hiring new employees. New employees are recruited through a hiring agency, and are offered permanent employment only if/when temporary employment is successful. Go to the Employment Agencies webpage for a complete listing.
How do I find a job in another state?
Every state, and Washington D.C. and territories, offers web-based job search, as well as offices with employment counselors. Job seekers may register, post or build a resume, and search for job vacancies. Go to the State Emp. Offices (50 States) webpage for complete listing. Department of Defense personnel may also obtain employment assistance at the family center at any military installation.
How do I write a Resume?
There are many free, web-based tutorial programs. There is good information, word lists, and sample resumes at the Resume Writing webpage. Most Department of Defense family centers offer a Resume Writing class, as do state employment agencies. Books and resources are available for DoD personnel in the Resource Room of Bldg 145.
Where can I find out more about Veteran's Preference in hiring for federal jobs?
The Office of Personnel Management has a
VetGuide for veterans interested in federal employment. It explains the different types of veterans preference, eligibility, disability, widows/widowers, spouse of a disabled veteran, mother of a deceased or disabled veteran, and more.
What is Spouse Preference in hiring for federal jobs?
There are several different types of military spouse employment preferences. For all, there must be a job that is vacant (jobs are not created for military spouses) and the spouse must meet all the job requirements. If the spouse meets the military spouse preference criteria, his/her application for the vacant job will be considered prior to someone who has no preference (please note that veterans preference, priority placement preference, etc are higher than spouse preference). For Appropriated Fund jobs, the spouse must have been a civil service employee at another installation to be eligible - contact the Civilian Personnel Office. For Non-Appropriated Fund positions, submit a copy of the military member's orders with the employment application. More details are available at Military Spouse Preference webpage.
VOLUNTEERISM
How do I receive the Military Outstanding Volunteer Service Medal?
The Military Outstanding Volunteer Service Medal may be awarded to military members who perform outstanding volunteer community service of a sustained, direct, and consequential nature. It is generally not awarded more than once per tour of duty. This award is processed through the Military Personnel Flight; approval authority is delegated to commanders authorized to award their Service Achievement Medal. For guidance and sample format, please see the Volunteer Recognition page of this website.
What is the President’s Volunteer Service Award?
The President's Volunteer Service Award is a recognition program for Americans of all ages who contribute a significant amount of time to volunteer service during a 12-month period. Eligible volunteers receive a certificate, a letter from the President of the United States, and a lapel pin. For details on the award, go to http://www.presidentialserviceawards.gov/. Goodfellow Air Force Base Airman and Family Readiness Flight is one of many Certifying Organizations for the award. For details on registering under Goodfellow AFB, Click Here.
Where Can I Volunteer?
For Goodfellow AFB personnel with an e-mail account, Postmaster notices often announce volunteer opportunities which are usually a one-time event. For longer-term opportunities, non-profit organizations are always in need of volunteers, and most for-profit businesses gladly welcome extra help. For a good list of organizations which are looking for volunteers Click Here. For more assistance with locating a volunteer opportunity, please make an appointment via the Home Page.
Is There Childcare While I Volunteer?
The Air Force Aid Society generally pays childcare for active-duty Air Force family members who are volunteering on-base. The paid childcare will be in a Family Child Care Home, not in the daycare center. For a listing of homes, and the required Childcare for Volunteers paperwork, please make an appointment via the Home Page.
CASUALTY ASSISTANCE
Who should I notify when my spouse, an Air Force retiree, dies?
Widows/Widowers of Air Force retirees should notify the Defense Finance and Accounting Center (DFAS) of the retiree's death. This call will generate the Survivor Benefit Plan annuity application process if the retiree was enrolled in that plan. Call toll free 800-321-1080 or commercial 216-522-5534. If the widow/widower wants or needs assistance with applying for benefits or other military matters, call the Goodfellow Casualty Assistance Representative at (325) 654-3893 to set up an appointment.
FAMILY READINESS
Is there a difference between Personal Family Readiness Training (PFRT) and the Family Readiness block on my deployment checklist?
Yes. PFRT is an annual requirement to help the member and their family prepare for any upcoming deployment or remote tour and is given on the fourth Wedensday of every month in two sessions. The Family Readiness briefing that is on the deployment checklist is a personal one-one appointment and covers, in detail, preparing for deployment and remote tour. We highly encourage spouses to attend this appointment.
Should I bring my spouse with me to my Family Readiness appointment?
Yes. We highly encourage spouses to attend this briefing. Your briefing will cover information that is vital in maintaining a healthy relationship during deployment and remote tour. We also cover all the different programs that are in place to help families cope during deployment and remote tour.
Is your program for just Air Force personnel?
No. We offer our program to all military in the Concho Valley area, active duty, Guard and Reserve.
My son/daughter is deployed can I get help or get in your program?
Yes. We take care of the whole family. If you are living in the area and your son/daughter is deployed you can make an appointment with the Family Readiness NCO and find out what we have to offer, including signing up for Hearts Apart Moral Calls.
Most of our personnel in our squadron are due Personal/Family Readiness Training can we schedule a special class for my squadron?
Yes. Call our Family Readiness NCO to set up a date and time. The training is scheduled for one hour, so it is not recomended to try and get this training done during Commander's Call.
How do I get in the Hearts Apart Moral Call program?
Just call the Family Readiness NCO and set up an appointment. If you and/or your spouse has already had an appointment then most likely you have already been signed up. If you have any trouble with getting through and making moral calls please call and we will take care of your problem.
RELOCATION ASSISTANCE
How do I get a sponsor?
When you are selected for re-assignment, your new unit of assignment is notified of your pending relocation. The new unit should appoint a sponsor who will be making contact with you. If you do not hear from a sponsor with-in a reasonable time contact you current CSS and ask for assistance in identifying your sponsor. You can come to the Airman and Family Readiness Flight, bldg 145 and one of our staff members will assist you with locating your sponsor if you are permanent party, if you are a student you may go to the Crossroads, bldg 3201 and our staff member there will help you obtain a sponsor. Or, you can look in the base phone book and find the number to your gaining base and have the operator patch you in to your gaining organization's CSS staff Orderly Room where you can inquire about your sponsor.
How do I find information on my next assignment?
The "Military Installations" website replaced SITES as the central resource for information on installations worldwide. The new website address is: www.militaryinstallations.dod.mil. This website addresses base and local area information, entitlements, and many other PCS-related issues. Once on the Military Installations site (www.militaryinstallations.dod.mil), click on "Installation / Agency Lookup" and scale down to search by branch of service.
What is a "DITY" move?
"DITY" is the popular term for a "do it yourself" move and is officially known as a Personally Procured Move (PPM). When doing this type of move, you do all the packing, loading, moving, and unloading. In turn, you receive a cash incentive (subject to 28% federal tax withholding). There is no minimum weight restriction and no requirement to use any partcular type of vehicle. If you're taking a carload, van load, or truckload of items with you in addition to your household goods, you may be able to claim a "partial DITY." PPM/DITY moves must be approved IN ADVANCE by TMO (Traffic Management Office), who also provides counseling before the move.
TRANSITION ASSISTANCE
I am not sure if I should re-enlist or separate from the military, what would you recommend?
The first step I would recommend for you is to schedule and attend a pre-separation briefing at the Airman and Family Readiness Flight. During the pre-separation briefing, you will receive information on benefits available to you at the time of separation, information on researching the civilian job market, options on furthering your education, helpful hints on preparing yourself for future employment, and much more. From your pre-separation counseling, you will have the basic tools to determine your best course of action. However, if you need future assistance, we will be standing-by to support you through the entire process for determining your future.
Is the Transition Assistance Program (TAP) mandatory?
The pre-separation counseling is the only part of the TAP program that is mandatory. Additionally, the pre-separation must be accomplished not-later-than 90 days prior to the member's retirement/separation. The 3-day TAP seminar is not mandated, but is highly recommended for the member and the spouse.
What is preseparation counseling?
During preseparation counseling, you will learn about your benefits, rights, and services that are available. You will be introduced to the DD Form 2648, "Preseparation Counseling Checklist" and assisted in its completion. The checklist helps you identify your needs and develop a personal plan for securing the assistance to meet those needs.
What is the Transition Assistance Program (TAP) Workshop?
The three day Department of Labor TAP Workshop provides information and training on your job search, starting or polishing your resume, and gives you the opportunity to practice interviewing skills prior to leaving the military. You will also receive benefits information straight from a VA representative. This class is for separatees as well as retirees.
What transition services does the Goodfellow Airman and Family Readiness Center provide?
The Goodfellow Airman and Family Readiness Center transition services include:
When should I begin preparing for retirement/separation?
You should begin your transition planning activities about 2 years before retirement or 1 year prior to separation. These activities should begin with a Pre-Separation Counseling (DD form 2648) appointment followed by the three day Department of Labor TAP Workshop.
PERSONAL FINANCIAL MANAGEMENT
What is the Service Members Civil Relief Act (SMCRA)?
The Service Members Civil Relief Act provides a number of significant protections to service members. Two of the most used protections include: the reduction of interest to 6 % on pre-service loans and obligations and the termination of automobile leases when all criteria are met. For more information about the SMCRA, contact the Goodfellow Legal Office at 325-654-3203.
To what types of debt can I apply the Service Members Civil Relief Act?
You can reduce your interest rate to 6% on debt that was incurred before you entered military service. The only exception is government backed student loans.
How do I request the interest rate deduction under the Service Members Civil Relief Act?
You can mail or fax a copy of the orders that brought you on active duty and a letter requesting the decrease.
Click here for sample letter. You may come to the Airman and Family Readiness Flight, Bldg 145, to fax your documentation.
What is the difference between a traditional IRA and a Roth IRA?
Both traditional and Roth IRAs are retirement accounts, so early withdrawals may be penalized and/or taxed. For both plans, there are usually some limits on contributions, and interest your money earns over the years is free from income taxes. Benefits of a traditional IRA include tax-deferred earnings now by lowering your income at tax time, and Roth IRAs offer tax free disbursals in retirement. Upon your death, your heirs would receive your Roth IRA proceeds entirely free from federal income taxes, whereas, in a regular IRA, your heirs would be liable for taxes on the total amount of your account. Both IRAs offer tax free growth, and each will get you started on the road to financial independence in retirement!
How can I get a copy of my credit report?
Go to www.annualcreditreport.com. You can order one free report from each of the three major credit reporting agencies once a year.
Where can I go to get help with credit management?
The Airman and Family Readiness Flight has six nationally certified financial counselors to assist you with your financial questions and concerns. You can schedule an appointment online by returning to the homepage of this site.
What is Thrift Savings Plan (TSP)?
Thrift Savings Plan provides a means for you to invest money for your retirement. It is similar to 401K plans offered by most major corporations. Any money that you accrue in TSP can be transferred to a 401K plan when you leave the military.
How can I enroll in Thrift Savings Plan (TSP)?
The easiest way to enroll is through MyPay. After you enroll, TSP will send you a PIN. You can then log into the the TSP website to designate the investments you wish to make. A financial counselor at the Airman and Family Readiness Flight can help you with enrollment or provide information on investment options.
EMERGENCY FINANCIAL ASSISTANCE
What is considered to be a financial emergency for the purpose of seeking financial assistance?
Assistance is given to help solve a problem in order to allow our military members to focus on the Mission. Emergency assistance may include, but is not limited to the following: funeral expenses for immediate family members, medical expenses not fully covered by TRICARE, dental expenses, food, rent, utilities - to avoid privation, emergency travel situations, car repairs, and certain other expenses in emergency situations. The Airman and Family Readiness Flight provides support to personnel from all branches of the Department of Defense in their time of need.
Is emergency financial assistance available for Department of Defense civilians?
The Federal Employee Education & Assistance Fund (FEEA) is the only non-profit organization devoted solely to helping civilian federal and postal employees. FEEA offers scholarships and emergency financial assistance to civilian federal and postal employees and their qualifying family members. For more information on FEEA, visit their website at http://www.feea.org/
BAH WAIVERS
Who is the base point of contact for BAH Waivers?
The Customer Care Center of the Airman and Family Readiness Flight is the base point of contact for BAH Waivers. You can contact them at (325) 654-3893.
Who is authorized to request BAH Waivers?
BAH Waivers requests are authorized for both active duty and ARC members for Permanent Change of Station (PCS) at the dependent rate based on training for 12 months or less in the following categories:
Professional Military Training (PME)
Technical Training
Career Education
What paperwork must be included in the BAH Waiver request packet?
Members requesting a BAH Waiver request must include the following paperwork in the packet:
- Letter request BAH Waiver
- Copy of PCS orders
- Letter with scheduled class dates/class course number
- Letter from TMO verifying household goods were not shipped
- Letter from Finance verifying single rate entitlements paid on travel voucher
STATE OF LEGAL RESIDENCY
Who is the base point of contact for State of Legal Residency?
17 CPTS (Finance) is the base point of contact for State of Legal Residency.
PAY DAY LENDING - PREDATORY LAW FOR MILITARY
What can you tell me about this new regulation?
As part of the 2007 Talent-Nelson amendment to the John Warner National Defense Authorization Act, the Department of Defense defined regulations that limit the impact of specific high cost predatory loans. The final regulation was released August 31, 2007 and will be in effect beginning October 1, 2007.
The final rule regulates the terms of payday loans, vehicle title loans and tax refund anticipation loans when extended to active duty Service members and their families. These three products have high interest rates, coupled with short payback terms.
The rule limits the annual percentage rate on these loans to 36 percent. All fees and charges, with few exceptions, are included in the calculation of the rate. The rule also prohibits contracts requiring the use of a check or access to a bank account, mandatory arbitration, and unreasonable/onerous legal notice.
Any credit agreement subject to the regulation that fails to comply with this regulation is void from inception. The rule further provides that a creditor or assignee that knowingly violates the regulation shall be subject to certain criminal penalties.
Why was there a need for such a law and regulation?
Our legal assistance officer and financial counselors told us that predatory lending practices have continually had a negative affect on the financial well-being of servicemembers and their families. We have heard from commanders and senior NCOs that our effort to educate servicemembers to stay away from these products has not been enough.
For many years the DoD has sought to support financial well-being by providing education and counseling and by advocating financial institutions that provide alternatives, but we've found that there is only a narrow window of opportunity to inform and convince our young families of what is a beneficial financial product, particularly when they receive many messages to the contrary.
The law and regulation keep the most overtly problematic credit products at bay. Unfortunately, there is still plenty of opportunity for Service members and their families to get into financial difficulty. Installment loans, credit cards, courtesy overdrafts, and so forth, can be both helpful and a hindrance, depending on how they are used. The bottom line is servicemembers and their families can only get ahead if they choose to manage their finances wisely and only assume debt that can be accommodated in their family budgets.
We believe these new laws and regulations will give us a better chance to influence servicemembers and their families to manage their finances, and in the event of finding themselves in financial trouble, to avoid very high cost credit to cover a bad financial situation.
It's important to note that most emergencies are handled with $500 in savings.
Who is covered and what kinds of credit are covered by the new regulation?
The final rule envelops active duty servicemembers and their families. The regulation covers payday loans, vehicle title loans and tax refund anticipation loans.
Payday loans are short term and have significant fees - around $17 per hundred dollars borrowed. What makes these loans difficult for cash-strapped military families is that the entire amount is due on the next payday. If they are short on cash the previous pay period, more than likely they will have difficulty making ends meet and pay back entire loan. They may attempt to get another loan to pay off their growing debt. This creates a cycle of debt.
Vehicle title loans are also short term, have significant fees, and risk the family's most important asset - their car. These loans are usually for 30 days and can create a similar cycle of debt.
Tax refund anticipation loans only happen at tax time and are paid for with money that is not part of the family budget - hence these loans do not create a cycle of debt. Instead, refund anticipation loans amount to a costly loan for little apparent benefit. These loans allow the borrower to receive a tax refund about 7 to 14 days earlier, at a cost of approximately $40 - $100, depending on the size of the return. Although some may use the additional 7 - 14 days to pay off bills, most want the quicker return just to have the money in hand.
What are the major features of the regulation that Service members and their families should know about?
The most significant protection extended to active duty servicemembers and their families is a cap of 36 percent on the annual percentage rate charged for credit products covered by the regulation. This annual percentage rate can easily be triple- digit for payday, vehicle title and refund anticipation loans.
In addition, the annual percentage rate authorized in the regulation, referred to as the "military annual percentage rate" includes all fees and charges known at the time the loan is made. This prohibits the possibility of charging origination fees, administrative fees, membership fees and a like to avoid the cap and continue to charge high rates for these short term loans.
The creditor is responsible for informing the borrower of the military annual percentage rate both in writing and orally, which is a change from the normal disclosures provided to a borrower. The creditor is also responsible for informing the military borrower that they should seek other options to include financial counseling and assistance from the Military Aid Societies.
The regulation also prohibits mandatory arbitration, waiving servicemembers' Civil Relief Act rights, and onerous legal notice as a result of taking one of these loans.
DoD is not a financial regulator. How will you enforce the rule?
The DoD has no intention of becoming a regulatory body that enforces the rule. We have already received the assurance of the federal regulators that they will overseer the institutions they regulate. Most of the providers of payday and car title loans are regulated by state agencies.
We have been in contact with the state-level agencies responsible for overseeing these companies, and we have received assurance from many of them that they will enforce the restrictions imposed by the proposed regulation.
We will also be working with the national associations that represent these administrators to see if there are other actions that can be taken.
What are the consequences for breaking the law?
Any credit agreement subject to the regulation that does not comply with this regulation is void from the start. The rule goes further by saying that a creditor that knowingly violates the regulation will be subject to criminal penalties.
Our hope is that creditors will be very hesitant to offer payday loans, vehicle title loans and refund anticipation loans to covered borrowers.
Because of the heavy penalties associated with noncompliance, the regulation allows the creditor to use a declaration signed by the borrower to determine whether the borrower is covered by the rules or not. It is very important that borrowers remember they must be truthful in signing this declaration since it is a criminal offense to lie on a credit application.
The regulation also allows the creditor to check on the status of an individual if the creditor has some concern about the truthfulness of the borrower. We understand that some desperate borrowers may believe they have no other choice but to obtain a payday loan and will attempt to do so. The regulation is set in place to direct Service members and their families to more productive sources of assistance.
Do you think the rule will help curb predatory lending?
Yes, we do. The new rule provides a clear firewall for creditors and equally important, servicemembers and their families to see what are considered to be harmful practices.
As I mentioned, the regulation carries significant penalties for transgressors, which we hope may represent the importance of the issue. We also hope that the regulation will act as a warning sign for Servicemembers to see that they need to pay close attention to their financial well being and act prudently with their financial resources.
Do you believe Service members and their families are going to be able to find legitimate sources of short term cash without payday loans?
Yes. Military Relief Societies and several banks and credit unions associated with the military provide low cost alternative loans.
Our intent is to support a movement towards these practices and to encourage local military leadership to work with their installation financial institutions to make these kinds of ‘work-out' loans more readily available and to help Service members to use these opportunities to turn their financial situation around.
The Defense Department strongly encourages servicemembers and their families to choose alternatives which offer products designed to help them resolve their financial crises, rebuild their credit rating and establish savings instead of using payday loans, vehicle title loans and tax refund anticipation loans which can propel someone already overextended into a deeper spiral of debt.
What is being done to ensure Service members and their families have access to emergency funding?
Three main things are being done. First, the Defense Department is stressing all servicemembers should have an emergency savings fund available for emergencies. Our Service members are skilled planners - we want them to be equally adept at personal financial planning. This includes setting aside a portion of their pay to cover emergency expenses. Life happens. Cars break down, house-hold appliances need replacing, and so on. We want our Service members and their families to be financially prepared for situations like these - $500 in savings can take care of most "emergencies." This is one of the core messages of our "Military Saves Campaign."
Second, the Military Aid Societies, who are champion advocates against predatory lending, continue to provide grants and no interest loans to servicemembers in need.
Third, the Federal Direct Insurance Corporation has joined with us in advocating that banks and credit unions develop small low-interest loans for servicemembers and their families in case they are caught in a financial bind. Currently there are financial institutions on about 51 installations providing these types of loans.
What alternatives do servicemembers have if they need money quickly?
A review of on-base financial institutions surfaced programs on 51 military installations in the U.S. providing alternative small loan products designed to help service members and their families to recover from their financial problems.
These financial institutions supplement the emergency funding made available by the non-profit Military Aid Societies that provide grants and no-interest loans to needy servicemembers and families.
Financial counseling and education are often pre-requisites for the short term loans and some institutions have attached a requirement to develop savings as part of the loan.
Where should servicemembers and their families go to get reliable
information they can trust?
Financial management courses and personalized support from financial management specialists - often known by their initials, "PFMs" - are available at military installations. In the Army, these services are located at the Army Community Service Office; in the Navy and Marine Corps, you'll find these services and experts at the Fleet and Family Support Office; and in the Air Force, they are located at the Airman and Family Readiness Center.
Military OneSOURCE offers free, confidential financial planners and counselors avail able toll-free 24/7 at (800) 342-9647.
Military HOMEFRONT (http://www.militaryhomefront.dod.mil/), the official Department of Defense Web site for reliable quality of life information to help servicemembers and their families, leaders and service providers -- see the ‘Personal Finance' section.
Banks and credit unions located on military installations are excellent resources. They provide financial management education in addition to providing lending services.
The magazine, Military Money, published four times a year, is available without charge and is distributed via the Defense Commissary system. This is great resource.
Each of the Service aid societies assist servicemembers and their families through counseling, grants, loans and a number of other services, to include referral to outside agencies.